At invent.ai, security is foundational, not an afterthought. Our platform is built to safeguard retail data security across every layer of operation, protecting customer data and sensitive customer data from modern cybersecurity threats. Through layered controls, continuous monitoring and disciplined operational practices, we help retailers reduce the risk of data breaches, maintain uptime and preserve customer trust.

Our security strategy is practical and forward-looking. As threats evolve, especially those targeting payment data, point-of-sale systems and interconnected retail environments, we continuously strengthen our controls to ensure fast detection, effective response and dependable recovery.

Governance & standards

Strong governance is essential to ethical data protection and regulatory compliance. Invent.ai aligns its security program with recognized industry frameworks that guide risk management, control implementation and performance measurement.

Our practices are informed by:

• NIST Cybersecurity Framework (CSF) principles
• ISO-based security and risk management standards
• SOC 1 Type II compliance, covering controls relevant to financial reporting and operational integrity
• SOC 2 Type II compliance, addressing security, availability, confidentiality and processing integrity

For retailers handling transaction and payment workflows, our approach supports alignment with PCI DSS compliance expectations. Independent third-party assessments reinforce accountability, transparency and continuous improvement across our security operations.

Security by design

Security is embedded throughout the invent.ai product lifecycle, from architecture and development to deployment and daily operations. We apply proven encryption methods, robust access control policies and secure development practices to protect customer environments.

Our teams are trained to treat security as a shared responsibility, ensuring that only authorized users and systems can access sensitive information. Where required, we support structured processes for customer data access, export and deletion, aligned with contractual obligations and applicable data-protection regulations.

We also assess and manage risk associated with third-party vendors, recognizing that modern retail ecosystems depend on trusted integrations.

Threat monitoring & incident handling

Invent.ai actively monitors its systems to detect suspicious activity and potential vulnerabilities. Our incident handling procedures are designed to minimize impact and provide clarity during high‑priority events.

If a security incident affects customer data, we commit to timely notification and transparent communication. Our response process emphasizes:

• Swift identification and containment
• Impact assessment and technical investigation
• Customer communication and remediation guidance
• Post‑incident review to strengthen future defenses

Reliability, backup & recovery

Platform reliability and data protection are central to how we operate at invent.ai. Our continuity strategy includes secure backups stored in separate environments, designed to support recovery even in disruptive scenarios.

We routinely test recovery processes to validate readiness and ensure that systems can be restored efficiently. Through collaboration with our customers, we aim to maintain a stable, secure and trusted operating environment at all times.

Trust is everything and security is a top priority at invent.ai. Learn why leading retailers trust us and request a demo now!